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Date	Publication/television	Title of the article/TV show (language)	Format
2007 May	Bitės pasaulis	BITE's customer service is one of the best (lith.)	PDF, 181 KB
2007 April	Verslo žinios	They know how to communicate - but not how to sell (lith.)	PDF, 202 KB
2007 April	Lietuvos rytas / Vartai	Weapons of a mystery shopper - flexibility and an intent look (lith.)	PDF, 203 KB
2007 March	Klaipėda/Delfi	Good customer service is reached by spying on personnel? (lith.)	PDF, 61 KB
2007 February	Pana	Mystery Shopper 007 (lith.)	PDF, 650 KB
2006 November	Marketingas	Mystery Shopping - effective tool for customer service management and improvement (lith.)	PDF, 576 KB
2006 November	Weekly paper Veidas	There are several hundred mystery shoppers walking around in Lithuania (lith.)	PDF, 617 KB
2006 September	Marketingas	Efficient management of customer service quality helps selling more (lith.)	PDF, 470 KB
2006 July	Weekly paper Panorama / Delfi	Secret task ministers - among every day customers (lith.)	PDF, 63 KB
2006 July	Verslo žinios	Higher quality of customer service helps to increase sales volume (lith.)	PDF, 171 KB
2006 May	Verslo žinios	Helper instead of a bugaboo. Mystery Shoppers transform from amateurs to professionals (lith.)	PDF, 239 KB
2006 March	LRT	Interview with J.Adomaityte in the morning TV show "Labas rytas" (lith.)	WMV, 8 MB
2006 January	Klaipėda	Mystery Shoppers are lurking (lith.)	PDF, 272 KB
2006 January	Mini Laima	She is a Mystery Shopper (lith.)	PDF, 235 KB
2006 January	1 kanal (1tv)	Reportage about Mystery Shopping in the evening news (rus.)	WMV, 3,5 MB
2005 November	Lietuvos rytas	Service quality is checked by the army of Mystery Shoppers (lith.)	PDF, 147 KB
2005 November	LRT	Reportage about Mystery Shopping in "Panorama" (lith.)	WMV, 2,6 MB
2005 July	Verslo žinios	Evaluated by Mystery Shoppers (lith.)	PDF, 70 KB
2005 July	Verslo žinių žinynas "Verslo santykių valdymas"	How to measure and manage the quality of customer service? - Mystery Shopping tool (lith.)	PDF, 730 KB
2005 July	LRT	Reportage about Mystery Shoppers in the morning TV show "Labas rytas" (lith.)	WMV, 3,2 MB
2005 June	Savaitė su TV	Saying goodbye to your money must be pleasant (lith.)	PDF, 320 KB
2005 May	Reklamos ir marketingo idėjos	Customer service is the process that can be measured and managed (lith.)	PDF, 1,2 MB
2005 April	Mini Laima	Buying or sneaking on? (lith.)	PDF, 720 KB